Privacy & Policy
Your privacy is very important to us
We only collect personal information for a clearly identified purpose, and we will tell you what that purpose is at or before the time we collect it.
We retain personal information only for as long as necessary to fulfil the purpose it was collected for, and no longer.
Personal information is collected by lawful and fair means and, where appropriate, with your knowledge or consent.
We protect personal information with reasonable security safeguards against loss, theft, unauthorised access, disclosure, copying, use or modification.
We keep personal data accurate, complete and up to date to the extent necessary for the purposes it is used for, and we make our practices around handling personal information readily available on request.
Information We Collect
When you submit an enquiry we collect your name, organisation, email address, phone number, city and the details of your enquiry, along with the page it came from and the date and time of submission.
How We Use Your Information
Your information is used to respond to your enquiry, prepare quotations, fulfil orders and provide technical support. Where a product must be sourced from a manufacturer, we may share the relevant product requirement with that supplier.
Storage & Security
Enquiry and order records are stored securely and accessed only by authorised Meditech IVF personnel, with access controlled by role.
Cookies
We store your selected region in your browser so the correct products, prices and currency are shown on your next visit. Session cookies keep you signed in where an account is required.
Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you at any time by contacting us.
Let's Build Better Outcomes Together
Partner with us to elevate fertility care in Australia.